LumonQuote Logo

PRIVACY POLICY

Last Updated: 12/9/2025

1. INTRODUCTION

Welcome to Lumon Quote (the "Service"), a web application operated by LUMON LLC ("Company," "we," "us," or "our"). We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our SaaS invoicing and quoting application. By accessing or using the Service, you consent to the data practices described in this policy.

2. INFORMATION WE COLLECT

We collect information in three main categories: information you provide to us, information collected automatically, and data you input about third parties (your clients).

2.1. Information You Provide to Us

  • Account Registration: When you register for an account, we collect your name, email address, business name, physical address, and phone number.
  • Payment Information: To process subscription payments, we require billing details. Note: We do not store your full credit card information on our servers. All payment transactions are processed through our third-party payment processor (e.g., Stripe), which stores and processes your data according to their own privacy policies and PCI-DSS standards.
  • Customer Support: Any information you provide when contacting our support team.

2.2. Information Collected Automatically

When you access the Service, our servers automatically record certain information, including:

  • Log Data: IP address, browser type, operating system, and the dates/times of your visits.
  • Device Data: Information about the device you use to access the Service (desktop, mobile, tablet).
  • Cookies: We use cookies and similar tracking technologies to maintain your session, remember your preferences, and track Service usage.

2.3. Client Data (Data You Input)

As an invoicing platform, you will input data regarding your clients ("Client Data") into our system, such as:

  • Your clients' names and email addresses.
  • Descriptions of services rendered.
  • Pricing and billing details.

LUMON LLC acts as a Data Processor regarding this Client Data. We host and process this data solely for the purpose of providing the invoicing service to you. You retain ownership of this data and are responsible for ensuring you have the legal right to input this private information into our Service.

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Provide the Service: Create and manage your account, generate invoices/quotes, and email them to your recipients upon your request.
  • Process Payments: Facilitate recurring subscription billing via our payment processor.
  • Communications: Send you administrative emails (password resets, billing confirmations) and important updates regarding the Service.
  • Improvement: Analyze usage trends to fix bugs and improve the functionality of Lumon Quote.
  • Security: Detect and prevent fraud, abuse, and unauthorized access.

4. SHARING OF INFORMATION

We do not sell, trade, or rent your personal information to third parties. We only share information in the following situations:

4.1. Third-Party Service Providers

We share data with trusted third-party vendors who assist us in operating our business. These may include:

  • Payment Processors: (e.g., Stripe) for billing.
  • Cloud Hosting: (e.g., Google Cloud/Firebase) for database and server hosting.
  • Email Services: To send transactional emails (invoices, quotes) on your behalf.

These third parties are authorized to use your personal information only as necessary to provide these services to us.

4.2. Legal Requirements

We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:

  • Comply with a legal obligation (e.g., a court order or subpoena).
  • Protect and defend the rights or property of LUMON LLC.
  • Prevent fraud or investigate wrongdoing in connection with the Service.

4.3. Business Transfers

If LUMON LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. DATA SECURITY

We use administrative, technical, and physical security measures to help protect your personal information. These measures include:

  • Encryption: Data is encrypted in transit (via SSL/TLS) and at rest where applicable.
  • Access Control: Access to sensitive data is restricted to authorized personnel only.

While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. DATA RETENTION

We will retain your personal information and Client Data only for as long as is necessary for the purposes set out in this Privacy Policy.

  • Active Accounts: We retain data while your account is active.
  • Deleted Accounts: Upon account cancellation, we may retain certain data for a limited period to comply with legal obligations (such as tax/accounting laws) or to resolve disputes.

7. YOUR DATA RIGHTS

Depending on your location, you may have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct inaccurate data.
  • Deletion: Request that we delete your personal data (subject to certain legal exceptions).

To exercise these rights, please contact us at the email provided below.

8. CHILDREN'S PRIVACY

The Service is intended for business use only. We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

LUMON LLC Email: support@lumonquote.com